Your questions answered
Got a question about my products? You’ve come to the right place!
I’ve bundled together the most frequently asked questions below, but if you can’t find the answer you’re looking for, you will find our contact details at the bottom of this page. Feel free to get in touch by phone email or Facebook and my team will do their best to help you.
Is the packaging of The Laughing Cow recyclable?
The Laughing Cow Cheese Spread Triangles packaging is recyclable! The roundbox is made of cardboard and already recycled fibers and is fully recyclable. The cardboard we use is FSC certified to fight against deforestation. The aluminium foil is recyclable-ready, but make sure not to leave too much spread on the foil to avoid contaminating the recycling bin. The box of our Dip & Crunch range is fully recyclable, as well as the tub of the portion. The lid however is currently not recyclable in the UK and should go in the general waste bin.
What does the ‘NO ADDED’ pictogram mean? Do The Laughing Cow products contain additives?
We want to be totally transparent with our customers and re-assure them about the quality and composition of our products. No artificial flavours or preservatives are added to TLC Original, Light, Light with Blue Cheese, Lighest, Dip & Crunch Original and Light. Our Light, Lightest and Light with Blue Cheese do contain natural flavouring that are approved by the Food Standards Agency. Although additives that are used in some of our recipes are approved by the Food Standards Agency and therefore totally safe for consumption, our aim is to reduce and even remove them when possible to offer a simpler recipe, with less ingredients. We made great progress with our Original recipe, which is now made with only 4 dairy ingredients! We’re working on doing the same for our other recipes, in the same goal of reducing the number of ingredients whilst keeping the high quality, texture and taste of our products.
Why is there salt in cheese?
Cheese is a food traditionally salted during its production. Even artisan cheeses add salt. This is for: Food Safety properties: salt helps to prevent the development of harmful bacteria Flavour and texture: Salt helps to control the growth of bacteria used to develop the flavour and texture of the cheese. Taste: The salt acts as a flavour enhancer. Recipe: The Laughing Cow is creamy and delicious because of its secret recipe that includes a variety of cheeses (Cheddar, Gouda, Edam, Emmental, Comté …), melted and blended. Salt from these cheeses is therefore also present in the final ingredients analysis. We only add salt to The Laughing Cow recipe very occasionally to ensure the flavour is the same in cases the blend of cheeses used requires it.
How much calcium does The Laughing Cow provide?
The Laughing Cow contains approx. 80mg of Calcium per triangle for Original and Light, and 100mg per triangle for Lightest; the recommended daily amount (RDA) for adults is 800mg or 550mg for children 5-10 years.
What is the Laughing Cow made of?
The Laughing Cow is creamy and delicious because of its secret recipe that includes skimmed milk and a variety of cheeses (Cheddar, Gouda, Edam, Emmental, Comté …) melted and blended in a way similar to a cheese fondue. All cheeses are selected according to strict specifications. The cheeses are mainly hard cheese and cheese with holes, a main part coming from our group. The cheese suppliers are carefully audited to ensure consistent quality. The other ingredients are used to reach the specific texture and taste that makes The Laughing Cow so delicious and creamy!
Where is the Laughing Cow made?
The Laughing Cow is made in the beautiful Jura region of France, which is in the south east of France, where it has been produced since the 1920’s.
What is the shelf life of The Laughing Cow once opened?
The Laughing Cow is available in convenient foil wrapped portions to keep them fresh longer. We’ve joined the Too Good To Go campaign ‘Look, Smell, Taste, Don’t Waste’ to fight together against food waste. Our products have a Best Before date, which means that as long as they’ve been stored in the fridge, the individual wrapper isn’t open, and the product looks, smells and tastes fine, it will still be delicious to enjoy!
Does the Laughing Cow contain any gluten?
The Laughing Cow cheese does not contain any ingredient containing gluten. The Laughing Cow Dip and Crunch range however do contain breadsticks for dipping, and the breadsticks are not gluten free.
Is The Laughing Cow suitable for pregnant women?
The Laughing Cow is a pasteurised product, therefore it is suitable for consumption during pregnancy, as part of a balanced diet.
Is The Laughing Cow suitable for vegans?
None of the Laughing Cow range of products are suitable for vegans as The Laughing Cow is a dairy product.
Is the Laughing Cow suitable for vegetarians?
Where can I buy The Laughing Cow?
The Laughing Cow Original and Light are widely available in the following major supermarkets: Tesco, Asda, Co-Op, Morrisons, Sainsbury’s and Waitrose stores (as well as their online stores) and Ocado. The Laughing Cow Lightest is available at Tesco, Sainsbury’s, ASDA, Co-op (as well as their online stores). The new Laughing Cow Blends is available at most Morrisons and on Morrisons.com. The Laughing Cow Dip and Crunch Original is available at Tesco, Morrisons and Co-op (as well as their online stores). The Laughing Cow Dip and Crunch Light is available in most Morrisons stores and on Morrisons.com. Unfortunately we do not have specific store location information about The Laughing Cow’s availability. If The Laughing Cow is not available in your local store, ask the customer desk if they could consider stocking this product.
In these unprecedented times, we are operating our consumer service remotely. Of course, we want to continue to hear from you and are pleased to receive your calls and e-mails. However, we are not able to process letters or parcels. Please contact us by phone or e-mail and do not send letters or samples through the post. Our consumer service will guide you if necessary.
Thank you for your understanding and continued custom. Take care. The Laughing Cow Brand team
For questions or complaints regarding our products please contact my customer service team on the phone number or email below.
Free phone: 0800 030 4596 (Open Mon-Fri, 9-5)
Email address: firstname.lastname@example.org
If you have any other questions for us please feel free to get in touch on Facebook . Our inbox is monitored 7 days a week, including evenings.