Your questions answered
Got a question about my products? You’ve come to the right place!
I’ve bundled together the most frequently asked questions below, but if you can’t find the answer you’re looking for, you will find our contact details at the bottom of this page. Feel free to get in touch by phone email or Facebook and my team will do their best to help you.
Why has The Laughing Cow added a new ‘NO NO NO’ pictogram onto its packs?
Our aim is to reduce the additives in all our products whilst maintaining the high quality and texture of TLC. We want to be totally transparent with our customers and re-assure them about the quality and composition of our products. No flavours, colours or preservatives are added to TLC Original, Light, Blue, Cheddar and D&C Original, Light. We have decided to highlight this on our packaging to re-assure our customers and be clear about our ingredients with the claim ‘No artificial flavours, colours or preservatives added’. No colours and preservatives are added to our Extra Light and Emmental product recipes, but they still contain natural flavourings. This is why you will find the claim ‘No artificial colours or preservatives added’. We will continue to work to improve our recipes, keeping only what is absolutely necessary to produce delicious products for our customers.
Why is there salt in cheese?
Cheese is a food traditionally salted during its production. Even artisan cheeses add salt. This is for: Food Safety properties: salt helps to prevent the development of harmful bacteria Flavour and texture: Salt helps to control the growth of bacteria used to develop the flavour and texture of the cheese. Taste: The salt acts as a flavour enhancer. Recipe: The Laughing Cow is creamy and delicious because of its secret recipe that includes a variety of cheeses (Cheddar, Gouda, Edam, Emmental, Comté …), melted and blended. Salt from these cheeses is therefore also present in the final ingredients analysis. We only add salt to The Laughing Cow recipe very occasionally to ensure the flavour is the same in cases the blend of cheeses used requires it.
How much calcium does The Laughing Cow provide?
The Laughing Cow contains approx. 60mg of Calcium per triangle for Original and 80mg per triangle for Light and Extra Light; the recommended daily amount (RDA) for adults is 800mg or 550mg for children 5-10 years.
What is the Laughing Cow made of?
The Laughing Cow is creamy and delicious because of its secret recipe that includes skimmed milk and a variety of cheeses (Cheddar, Gouda, Edam, Emmental, Comté …) melted and blended in a way similar to a cheese fondue.
Where is the Laughing Cow made?
The Laughing Cow is made in the beautiful Jura region of France, which is in the south east of France, where it has been produced since the 1920’s.
What is the shelf life of The Laughing Cow once opened?
The Laughing Cow is available in convenient foil wrapped portions to keep them fresh longer. We’ve joined the Too Good To Go campaign ‘Look, Smell, Taste, Don’t Waste’ to fight together against food waste. Our product has a Best Before date, which means that as long as it’s been stored in the fridge, the individual wrapper isn’t open, and it looks, smells and tastes fine, it will still be delicious to enjoy!
How should I store The Laughing Cow?
The Laughing Cow texture and taste is at its best when its kept refrigerated, however due to high temperatures used during the production process The Laughing Cow has a long shelf life and is safe to consume when kept out of the fridge in a cool dry place.
Does the Laughing Cow contain any gluten?
The Laughing Cow cheese does not contain any ingredient containing gluten. The Laughing Cow Dip and Crunch range however do contain breadsticks for dipping, and the breadsticks are not gluten free.
Is The Laughing Cow suitable for pregnant women?
The Laughing Cow is a pasteurised product, therefore it is suitable for consumption during pregnancy, as part of a balanced diet.
Is The Laughing Cow suitable for vegans?
None of the Laughing Cow range of products are suitable for vegans as The Laughing Cow is a dairy product.
Is the Laughing Cow suitable for vegetarians?
Where can I buy The Laughing Cow?
The Laughing Cow Original and Light is widely available in the following major supermarkets: Asda, Co-Op, Morrisons, Sainsbury’s, Tesco and Waitrose stores (as well as their online stores) and Ocado. The Laughing Cow Extra Light is widely available in supermarkets but more likely to be found in larger stores (as well as their online stores) and Ocado. The Laughing Cow Light flavours are available in Co-op stores, larger Asda, Tesco, Waitrose & Morrison’s stores (as well as their online stores), and Ocado. The Laughing Cow Dip and Crunch Original is available in major supermarkets including Asda, Tesco, Waitrose & Morrison’s stores (as well as their online stores) and Ocado. The Laughing Cow Dip and Crunch Light is available in many Asda & Morrison’s stores (as well as their online stores) and Ocado. Unfortunately we do not have specific store location information about The Laughing Cow’s availability. If The Laughing Cow is not available in your local store, ask the customer desk if they could consider stocking this product.
In these unprecedented times, we are operating our consumer service remotely. Of course, we want to continue to hear from you and are pleased to receive your calls and e-mails. However, we are not able to process letters or parcels. Please contact us by phone or e-mail and do not send letters or samples through the post. Our consumer service will guide you if necessary.
Thank you for your understanding and continued custom. Take care. The Laughing Cow Brand team
For questions or complaints regarding our products please contact my customer service team on the phone number or email below.
Free phone: 0800 030 4596 (Open Mon-Fri, 9-5)
Email address: firstname.lastname@example.org
If you have any other questions for us please feel free to get in touch on Facebook . Our inbox is monitored 7 days a week, including evenings.